Title VI Civil Rights Policy Statement
Lake Transit Authority (Lake Transit) treats its customers with respect and integrity:
Lake Transit in accordance with the United States Department of Transportation Title VI Regulations (49 CFR part 21) operates its programs without regard to race, color, creed, national origin, sexual preference, marital status, age, medical condition, or disability in compliance with Title VI of the Civil Rights Act, California Civil Code section 51(b), or other applicable law.
Title VI is a section of the Civil Rights Act of 1964 requiring that “No person in the United States shall on the grounds of race, color or national origin, be excluded from participation in, be denied the benefits of, or be subjected to discrimination under any program or activity receiving federal financial assistance.” Lake Transit grants all citizens’ equal access to all of its transportation services under Title VI of the Civil Rights Act. It is also the intent of Lake Transit, that all citizens are aware of their rights to such access.
Lake Transit takes steps to ensure meaningful access to the benefits, services, information and other important portions of their programs and activities for Limited English Proficient (“LEP”) persons. LEP persons include those individuals whose primary language is not English and who have a limited ability to read, write, speak or understand English and have reported to the U.S. Census that they do not speak English well or do not speak English at all.
Title VI Notice to the Public
Lake Transit Authority is committed to ensuring that no person shall be excluded from the equal distribution of its transit services, programs, and resources because of race, color or national origin in accordance with Title VI of the Civil Rights Act of 1964.
- Lake Transit provides transit services and operates transit programs without regard to race, color, and national origin in full compliance with Title VI.
- Any person who believes she or he has been aggrieved by any unlawful discriminatory practice under Title VI while using Lake Transit services may file a complaint with Lake Transit Authority. All complaints will be fairly and objectively investigated.
- To file a complaint, you may contact Lake Transit by phone: (707) 994‐3334 or (707) 263‐3334 or visit Lake Transit at: 9240 Highway 53, Lower Lake, CA.
- For more information about Lake Transit’s Title VI Program and complaint procedure, please contact (707) 994‐3334 or (707) 263‐3334; or download our Title VI Complaint Procedures and Title VI Complaint Form in PDF format. En Español: Procedimientos de Quejas del Título VI (.pdf), Título VI Formulario de Queja de Lake Transit Authority (.pdf)
- A complainant may file a complaint directly with the Federal Transit Administration by filing a complaint with the Title VI Program Coordinator, FTA Office of Civil Rights, East Building, 5th Floor – TCR, 1200 New Jersey Ave., S.E., Washington, D.C. 20590
- If information is needed in another language, contact (707) 994‐3334
- Si necesita información en otro idioma, contacte al (707) 994‐3334
Any person or agency may request a copy of the Lake Transit LEP Plan via telephone, fax, mail, or in person and shall be provided a copy of the plan at no cost. LEP individuals may request copies of the plan in translation which Lake Transit will provide, if feasible.
Questions or comments regarding the LEP Plan may be submitted to:
Mark Wall, General Manager
Lake Transit Authority
P.O. Box 698
Lower Lake, CA 95457
FAX: (559) 734-2655